Worldwide Sales Manager
Dean brings over 30 years of experience in the Gaming industry to Galaxy Gaming. Following his study at the University of Nevada Las Vegas, Dean began what he believed to be a short tenure in the casino industry while he pursued other career goals. A brief but exciting experience in the NFL with the Denver Broncos ended due to an injury, which meant Dean’s return to the casino business where he began his training in table games in earnest. Dean dealt every game available at that time, including Craps, Roulette, Baccarat and Blackjack. Later, he moved into management where he studied under Gaming expert, Bill Zender. Dean was honored to be part of Mr. Zender’s elite team specializing in Card Counting, Shuffle Tracking and Advantage Play. As his career grew, he became part of the initial team that launched start-up company, Shuffle Master Gaming, where he led the sales effort as National Sales Manager to help that company grow from its infancy into a publically traded company. Upon further growth in his career, he helped develop card shufflers, deck checkers and slot drop systems at Casinovations, as the Vice President of Sales. Dean’s unique experience and extensive knowledge in table games operations, table games sales and business development brings valuable insight and experience to Galaxy Gaming’s operations.
Senior Sales Specialist
Bobby has over 32 years of experience in the gaming industry, 9 years in casino operations and 23 years with casinos on table games and equipment. He has been on all sides of the table starting as a dealer, pit supervisor, floor manager and Casino Manager. He understands not only how table games work, but he knows how to help our clients maximize the appeal and return on the games we install. Because of his knowledge, Bobby is a significant contributor to Galaxy Gaming. Bobby’s enthusiasm for the gaming industry is evident and is only exceeded by his concern for our clients. He is a great asset to the team and we are lucky to have him here at Galaxy. Bobby is a Senior Sales Specialist in a number of jurisdictions in the United States.
Regional Sales Consultant
With over 35 years in the gaming industry, as well as professional playing experience, Gary has worked in every capacity from Dealer to Gaming Director. He has served as consultant to numerous casinos worldwide. His services include all facets of cheating, “advantage play”, detection and prevention, “time and motion” analysis, as well as the controls and procedural analysis for all casino table games. Gary also specializes in hands on training for all management capacities. Formerly, Gary worked for International Gaming Specialists, a consulting firm that specialized in “Game Protection”. The company consisted of a small group of veteran casino executives, professional players and security/game protection experts. IGS was considered the top company in the country on Casino Operations. Gary is a tremendous asset to all of his clients and has been on the Galaxy team for over 11 years. He is presently the Regional Sales Manager for Galaxy Gaming in Washington State, Oregon and British Columbia, Canada.
Regional Sales Manager
Growing up in the blue collar town of New Castle, PA, Scott discovered his love for the Gaming industry at a very early age. He spent years in his family’s Bingo hall, learning about strategic planning and how to balance operational expenses while giving the hall’s guests the best experience possible. Scott moved to Las Vegas, NV to attend the University of Nevada Las Vegas to study Casino Operations Management, and then moved back east to attend a dealing program at the Casino Careers Institute. After earning many certifications, he was hired to join the Atlantic City Hilton (formally Steve Wynn’s Golden Nugget). Over the next eighteen years, Scott found himself gaining more knowledge and experience through on the job training by the management team who opened the Golden Nugget in the early 1980’s. Soon after, he became a part of Hilton’s opening management teams throughout the Midwest and the East Coast. Joining Galaxy Gaming in March 2015, Scott is proud to say “Now I have the opportunity to assist many operators transform their Table Games area in ways they never thought possible”.
Sales Operations Manager
With over 21 years of gaming industry experience in project management, and sales and administration management, Nina currently resides at Galaxy as Sales Project and Administration Manager. She moved to Las Vegas in 1993 to join her father, Bill O’Hara at Shuffle Master Gaming, where she was instrumental in implementing and growing the training and sales administration departments of that company. Following her time at Shuffle Master, Nina transitioned from table games to slots by joining WMS Gaming and leading the company in order management and the development and implementation of their ERP system. After 7 years at WMS she decided to take some time off to get married. When it was time to come back to work, she turned her attention back to where her heart was… table games. Starting at Galaxy Gaming in sales, she has advanced to her current position, not only overseeing the day-to-day sales operations, but also managing Galaxy’s training and client relations departments. In her spare time, Nina is a dedicated baseball mom and loves every minute of it!
Regional Sales Manager
Kelly earned a Bachelor of Arts in Communication, with a minor in Psychology from the University of Kentucky and has built a career on her excellence in providing high-quality job training, superb customer service, and project management skills. She has developed a dynamic skill set cultivated by experience in exciting industries, such as hair and makeup for film and fashion in Los Angeles, event production and radio promotions in Indianapolis, Indiana, and the casino entertainment and gaming scene of Las Vegas. Galaxy Gaming brought Kelly on directly from the table games pit at Planet Hollywood to utilize her dealing talents, charismatic personality, and strength in customer service to develop an extraordinary dealer training program. The incorporation of video and web conferencing is bringing table games training into the 21st century and provides a lasting virtual experience. Her rapport with clients and dealers across the country has led to a natural expansion into her role of Regional Sales Manager & Training Coordinator.
Originally from San Diego, Heidi moved to Las Vegas to launch her career in sales. She began her career as a sales and contracts administrator for a software development company, then moved into project management with a large flooring subcontractor. Her various roles in sales, administrative operations and project management have provided her with a unique set of skills such as executive level communication, contract management, and the ability to cultivate productive relationships. After devoting some time to her family, Heidi entered the gaming industry. She worked in sales administration for Shuffle Master, which later transitioned from SHFL entertainment, Inc. to Bally Technologies. Heidi joined the sales administration team at Galaxy in March of 2015 and plays a large role working in accounts receivable.