Worldwide Sales Manager
Dean has over 20 years of experience in the gaming industry. He was recruited out of UNLV’s football program into the NFL where he played professionally for a number of years. Transitioning out of professional football, he started working as a dealer on the Las Vegas Strip. After a few years in the casino operations side of the business he was recruited by a major vendor in the industry where he began a successful career providing sales and service throughout the United States and Canada. His experience has created a demand for his expertise in working with casino managers and Directors of Table Games and he has significantly helped Galaxy Gaming‘s clients. Dean learned well from his days in the NFL because he is truly a team player and a pleasure to work with since 2009 here at Galaxy. In addition to his responsibilities as Worldwide Sales Manager, Dean also assists in game rules and procedures development. He is also an excellent trainer and our clients enjoy having him help train on new Galaxy games.
Senior Sales Specialist
Bobby has over 27 years of experience in the gaming industry. 9 years in casino operations and 18 years with casinos on table games and equipment. He has been on all sides of the table starting as a dealer, pit supervisor, floor manager and Casino Manager. He really understands not only how table games work, but he knows how to help our clients maximize the appeal and return on the games we install. He is a significant contributor to game design and is our senior trainer both live and via our web based and video based training programs. Bobby’s enthusiasm for the gaming industry is evident and is only exceeded by his concern for our clients. He is a great asset to the team and we are lucky to have him here at galaxy. Bobby is a Senior Sales Specialist and oversees sales and training operations in a number of jurisdictions in the US and overseas.
Regional Sales Manager
With over 35 years in the gaming industry, as well as professional playing experience, Gary has worked in every capacity from Dealer to Gaming Director. He has served as consultant to numerous casinos worldwide. His services include all facets of cheating, “advantage play”, detection and prevention, “time and motion” analysis, as well as the controls and procedural analysis for all casino table games. Gary also specializes in hands on training for all management capacities. Formerly, Gary worked for International Gaming Specialists, a consulting firm that specialized in “Game Protection”. The company consisted of a small group of veteran casino executives, professional players and security/game protection experts. IGS was considered the top company in the country on Casino Operations. Gary is a tremendous asset to all of his clients and has been on the Galaxy team for over 11 years. He is presently the Regional Sales Manager for Galaxy Gaming in Washington State, Oregon and British Columbia, Canada.
Sales Operations Manager
With over 21 years of gaming industry experience in project management, and sales and administration management, Nina currently resides at Galaxy as Sales Project and Administration Manager. She moved to Las Vegas in 1993 to join her father, Bill O’Hara at Shuffle Master Gaming, where she was instrumental in implementing and growing the training and sales administration departments of that company. Following her time at Shuffle Master, Nina transitioned from table games to slots by joining WMS Gaming and leading the company in order management and the development and implementation of their ERP system. After 7 years at WMS she decided to take some time off to get married. When it was time to come back to work, she turned her attention back to where her heart was… table games. Starting at Galaxy Gaming in sales, she has advanced to her current position, not only overseeing the day-to-day sales operations, but also managing Galaxy’s training and client relations departments. In her spare time, Nina is a dedicated baseball mom and loves every minute of it!
Kelly earned a Bachelor of Arts in Communication, with a minor in Psychology from the University of Kentucky and has built a career on her excellence in providing high-quality job training, superb customer service, and project management skills. She has developed a dynamic skill set cultivated by experience in exciting industries, such as hair and makeup for film and fashion in Los Angeles, event production and radio promotions in Indianapolis, Indiana, and the casino entertainment and gaming scene of Las Vegas. Galaxy Gaming brought Kelly on directly from the table games pit at Planet Hollywood to utilize her dealing talents, charismatic personality, and strength in customer service to develop an extraordinary dealer training program. The incorporation of video and web conferencing is bringing table games training into the 21st century and provides a lasting virtual experience. Her rapport with clients and dealers across the country has led to a natural expansion of her role into Client Services, assisting with product installation and continuous support.